Contact information
Contact Information
We are committed to providing clear and accessible communication for any questions, concerns, or complaints.
How to Contact Us
All customer enquiries must be submitted via email:
We aim to respond to all emails within 2 business days.
During peak periods, response times may be slightly longer. We appreciate your patience.
Customer Responsibility
It is the customer’s responsibility to provide a valid and active email address when placing an order or contacting us.
We are not responsible for communication issues resulting from incorrectly provided contact details.
Use of Contact Information
Your email address will only be used for:
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Order confirmations
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Shipping updates
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Customer support
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Important service-related communications
We do not sell or share personal contact information with third parties unless:
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Required by law
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Necessary to fulfil your order or provide our services
For more information on how we handle personal data, please refer to our Privacy Policy.
Updates to Contact Information
Any changes to our contact details will be published on our website.